Booking and service
Frequently asked questions
Find answers to general questions about booking, contracts, setup, payments and how the service works.
FAQ
Booking, payment and contract
How do I check availability?
Send us the date, venue, event type and preferred photo booth. We will check availability and reply within 24 to 48 hours.
When is the booking confirmed?
Your booking is confirmed once the contract is signed and the required deposit is received. We then send written confirmation.
How much is the deposit?
The deposit amount and due date are stated in your personalized quote and contract.
Which payment methods do you accept?
Available payment methods are listed on your quote or invoice. Contact us before booking if you have a specific requirement.
Are taxes included in the listed prices?
No. Website prices are shown plus applicable taxes. Your quote provides the subtotal, taxes and total.
Can I change the date, venue or photo booth?
Contact us as soon as possible. Changes are subject to availability and must be confirmed in writing.
What happens if the event is postponed or cancelled?
The terms of the signed contract apply. Contact us promptly so we can review the available options for your booking.
When do we choose the custom photo frame and visual options?
Once the booking is confirmed, we send the available choices that apply to your selected photo booth.
Prochaine étape
Tell us about your event
Share the date, venue and event type. We’ll help you choose the right photo booth.